Terms & Conditions

All products and/or services offered to You (hereinafter referred to as “You”, “Your”, or “User”) by Hyperise Technologies Private Limited and/or its affiliates, subsidiaries, associates and partners (hereinafter referred to as "We" or "Us" or "Our" or “Company”) through its web-portal “www.valo.club”, and associated mobile application, namely, “Valo”, and any other platform offered by the Company, and relating advisory (hereinafter collectively referred to as the "Application") are subject to the terms of use and service (hereinafter referred to as "Terms") as specified herein.

These Terms, as updated or modified from time to time, constitute an agreement between You and Company and shall govern the relationship between You and Company with respect to Application and Services (as defined hereinafter). You must read, understand and agree to, and be bound by, the Terms for accessing the Services. You must not access the Application and Services, in any manner, in case You do not expressly accept these Terms in their entirety. Your access to the Application and Services shall be rendered as You have expressly agreed to these Terms.


These Terms along with privacy policy (hereinafter “Privacy Policy”) and other terms and conditions, guidelines, and notes specified in the Application (collectively the “Other Terms”) may be notified and updated from time to time by the Company, constitutes a binding agreement between You and Company. You must read, understand and accept all the provisions envisaged under these Terms, Privacy Policy and Other Terms before accessing the Services and/or the Application in any manner. You understand and agree that Company reserves the right to modify or update these Terms, Privacy Policy and Other Terms at any time without needing to serve a prior notice upon You. Any such modification or update in the Terms, Privacy Policy and Other Terms shall, however, may, at the sole discretion of the Company, be intimated to You within the Application. You must accept the Terms, Privacy Policy and Other Terms so modified or updated to continue accessing the Services and Application. It shall be Your obligation to take note of any notification or update to the Terms, Privacy Policy and/or Other Terms before using the Application and/or before availing the Services. In case You do not accept the Terms, Privacy Policy and Other Terms so modified or updated, You must cease to access the Services and Application forthwith, and shall terminate Your Registration (as referred to hereinafter) and inform the Company immediately. In case You continue to access Services and Application after any such modification or update to these Terms, Privacy Policy and/or Other Terms, it shall be deemed acceptance of You and that You have agreed to such modification or update, and You shall be bound by the same.


Your application towards registration as a member and a registered user of the Services (such registration as a member shall hereinafter be referred to as the “Registration”) shall be deemed as You having expressly agreed to these Terms, Privacy policy and Other Terms, as updated from time to time, and therefore, shall be bound by the same at all times. Your Registration as a member and registered user of Services and the continuity thereof shall be subject to the discretion of the Company, and the Company shall reserve the right to terminate Your Registration by serving an instant notice based on subjective judgement and reasons.

Without prejudice to the foregoing, the Registration and access to Services shall be allowed to any person above the age of 18 years, and the registration for membership shall be guided by the registration process stated in the Application. The Company reserves the right to verify the age of You as a user of Services by requesting for specified documentary proof in this behalf, and shall also reserve the right to reject any access to Application and/or Services and impose ban in the event any documentary proof is found to be false.

Notwithstanding, any person requesting registration/membership shall, at all times, be bound by the applicable laws in the jurisdiction in which such person is situated/ resides. The Company shall not be liable, in any manner, towards violation of any such applicable laws by the person requesting Registration/membership. Neither Company, nor any other third-party providing any content on the Application, nor their related agents shall be responsible and liable for any direct or indirect, incidental or consequential injuries or damages that can arise as a result of the use of, or inability to use, Our Application by any person who is below the age of 18 years.

You must register Yourself through the Application before accessing Services. The Registration can be done by clicking on the relevant section in the Application, and the registration can be proceeded with in accordance with the steps directed therein. In order to register Yourself, You must create Your unique login name and password after submission of certain information as may be required therein. Further, You may be asked to submit certain documents for verification of Your age and authenticity of other details as part of KYC (Know Your Client) process. Failure to furnish any such information or documents, or in case any information or document submitted by You is found to be false, Your Registration along with Your account associated with such registration may be suspended or terminated by Us, at Our discretion, without any prior notice. We shall not be liable towards, or be obligated towards, in any manner, for any loss incurred owing to account so suspended or terminated.

You acknowledge and agree that completing KYC process as required by the Company shall be a pre-condition to complete registration process on Our Application. Further, You agree that the Company may require You to re-verify Your credentials by completing the KYC process on periodical basis.

You understand and agree that for the purpose of Registration and enrollment on the Application, We may require You to submit certain specified information and documents including Your name, email address, mobile number, password as created for Registration purposes, and/or other third-party credentials through which You proceed for Registration and as allowed by Us on the Application.

You understand that for the purpose of Registration, We may require to complete KYC in accordance with the guidelines prescribed by the Securities and Exchange Board of India ("SEBI") and the Reserve Bank of India (“RBI”). The information/documents with respect to KYC may include Your details with respect to Permanent Account Number (PAN), residential and other addresses, bank account and documentary proof thereof, and other information and/or documents as may be required on the Application.

We may require You to furnish the documents and information as referred to hereinabove in the form of soft copy uploaded on the Application, and also by way of submission of signed hard copy of the same at a pre-determined address. You may be required to comply with the attestation requirement (including by way of self-attestation) for submission of hard copies. In the event where any discrepancy is found between the credentials specified on the Application and in the hard copy submitted, the Registration request may be rejected by Us with no consequential liability or obligation of any nature upon Us.

In the event You are registering Yourself as a SEBI registered investment advisor, You may additionally be required to submit documents relating to Your SEBI registration documents.

You agree that for the purpose of Registration, and to enable You to carry transactions through the Application, We may submit and forward the documents and information furnished by You to Your stock brokers and/or their vendors and/or other regulatory authorities.

You acknowledge and agree that We are not obligated to cross-check or verify any of Your information and hence We do not take any responsibility for any consequences or outcomes that may result from You providing false, incorrect, incomplete, concealed or irrelevant information to Us. Therefore, You are required to provide Us with complete and authentic information to the best of Your knowledge to access the Services. Also, You should not be a politically exposed person or convicted of any crimes. You should not be on the UN sanction list/ work for UN sanction list.

For the purpose of KYC, We may make use of an third-party services, whether integrated in the Application or otherwise, You understand and agree that We shall not be responsible towards any act or conduct of such third-party service provider. You shall review the terms of such third-party service provider directly, and accordingly, make decisions with respect to proceeding with KYC.

After the Registration is complete, any change in the information already submitted by You shall be affected only upon a written request in this behalf, and under Your signatures, and in compliance with the regulatory provisions under the Applicable Laws

You must register Yourself only once with correct credentials, and shall not make more than one account on the Application, that is to say, You shall access the Application and/or Services only through one account. You are also prohibited from using account of someone else to access the Application and/or Services. In the event, You are found to be accessing the Application and/or Services, You shall be barred by Us, for present and future, from accessing the Services, and also, We may, at Our discretion, terminate all the accounts associated with You or such other person without any prior notice. Further, You shall solely be responsible for any damage or loss incurred to any such third-person whose account may be used to access the Services

By registering Yourself and by accessing the Services, You hereby agree to not sharing or distributing Your password and/or other account information to any third-person, that is to say, only You shall be authorized to access Your account and the Services. We shall not be responsible towards any loss or damage that may occur owing to such sharing of password and other account information. You shall solely be responsible towards all the activities on the Application through Your Account. You understand and agree that We shall not incur any liability for information provided by You to anyone which may result in Your account on the Application being exposed or misused by any other person or any other harm or loss being suffered by You.

You undertake not to impersonate another person or user of Our Application, or attempt to get a password or any other account information not belonging to You for accessing Our Application. We may initiate appropriate legal proceedings against You as well as notify the relevant regulatory or law enforcement authorities where appropriate, apart from suspending or terminating Your privileges for the use of the Application, in the event, We have reasonable grounds to believe that You have violated Your undertaking herein in any manner. Any act in violation of this clause by You shall be considered to be a material violation by You.

Services and Disclaimers

You understand that the Company is a technology platform whereby the Company provides various services with respect to the stock market in India, including facilitating advisory services through registered SEBI advisors, and trading of stock through integration with Your stock broker(s), sharing information such as quotes and prices, facilitating Inter-User Data, and other services as may be listed on the Platform (hereinafter referred to as the “Services”). The term “Inter-User Data” for the purposes of these Terms, Privacy Policy and Other Terms, shall mean the data created by a user and shared with a set of people as decided by such user, and any such data shall neither be construed as an advice from any SEBI registered advisor, be construed as a recommendation to buy or be construed as an investment advice to trade in any securities. The users are adviced to conduct proper due-diligence before making any investment decisions based on such Inter-User Data. Any such investment or trading in securities shall be at Your own risk, and accordingly, discretion is advised.

For stock advisory services, the Company may allow the Registration of SEBI registered advisors on the Application, who shall be authorized to render investment advisory services. The User shall have an option to subscribe to one or more investment advisors for regular updates. Further, any portfolio maintained by the User in view of any investment advice may be monitored and return trends may be showcased. Further, You shall be solely responsible for any investment in securities on the basis of any advice from another user registered on the platform that the Company has created and such investment shall be at Your own risk, and accordingly, discretion is advised.

For Services relating to stock quotation, the Company may use the services of third-party vendors. The Company shall not be responsible in any manner with respect to such stock quotation and frequency thereof. You are required to conduct an independent quotation check before taking any decisions.

For Services relating to Inter-user data, You may be expressly required to allow the Company to access Your data, including the stock held by You, the quotations thereof, any related actions such as sale/purchase by You. Such access may be provided to You through third-party brokers and other services provider. Any such access shall be at Your own risk, and accordingly, discretion is advised.

For Services relating to trading through the Platform, the Company may require You to give access to the Company to transact on Your behalf through your stock broker(s) which may be integrated with the Application. You are independently required to comply with the terms of Your engagement with Your broker(s) with respect to the same. Any such access, and integration with Your stock broker account, shall be at Your own risk, and accordingly, discretion is advised.


Subject to the terms provided herein, You understand that Hyperise is not registered as an investment advisor with SEBI. You further acknowledge and understand that Hyperise shall not be liable for any loss or loss of profit arising out of the advice provided on its platform. You are strictly advised to use discretion and take any decision at Your own risk. Hyperise does not assume any responsibility and/or liability resulting from the use of information or advice available on the platform.


The offering of Services by Us shall, at all time, be in complete compliance with the applicable laws. You understand and agree that the Services may not be available, or be available with restricted access and capabilities, to the persons situated and/or based outside of India.

The Company may, in compliance with the applicable laws, may permit persons situated outside of India for accessing the Services.

If You are an international user situated outside India, you shall be subject to the international laws applicable to You and the Company may require You to submit such additional documents from time to time as the Company may deem fit. Further, the Company may, at its sole discretion, terminate your registration from its platform at any time in order to comply with any applicable laws.

It may also be noted that the Services are being offered in India and You shall access the Services from India, or in cases where You are accessing such Services from outside India, then complying with such restrictions as may be applicable on You, always being in compliance with applicable laws. For clarification, You shall be solely responsible for complying with all the applicable laws of the jurisdiction where You are located, at all times.


The role of the Company is to offer Services by way of Application, and for certain Services, the Company may charge fee, by way of subscription or otherwise, (“Charges”), the details of which shall given in the Application. The Company may modify and update such terms, fee and/or charges from time to time at its own discretion without any prior intimation to You, and You shall have no objection thereto and be bound by the same.

You understand and agree that We may make use of any third-party payment channels and gateways for payment processing, whether integrated in the Application or otherwise, You understand and agree that We shall not be responsible towards the behavior and working of such third-party payment channels and gateways. You shall review the terms of such third-party payment channels and gateways directly, and accordingly, make decisions with respect to proceeding with any payments on Application. Any payment shall be subject to payment authentication mechanism as may be applicable from time to time.

You understand and agree that there are inherent risks involved in online payments, including but not limited to misuse of passwords, internet frauds, mistakes and errors, technological risks, and other, and the Company shall NOT be responsible towards the same in any manner. You may proceed with any payments on the Application at Your sole discretion.

You agree that any transaction request on the Application towards stock trading shall be processed by Your stock broker(s), and accordingly, the terms of Your engagement with your broker(s) shall apply. The Company shall not be responsible towards any loss or damage that may incur to You for reasons concerning non-processing of any request by Your stock broker(s).

You understand and agree that the Company may charge other fee and/charges for the Services provided through the Application, and such fee and/or charges shall be charged at the terms specified on the Application. The Company may modify and update such terms, fee and/or charges from time to time at its own discretion without any prior intimation to You, and You shall have no objection thereto and be bound by the same.

Any payments made, and the transactions conducted, through the Application shall be subject to taxes as may be applicable under applicable laws in force.

Pro Membership

Pro is a membership based program available to the users of the Valo app. This program allows users access to some features on the Valo app and additional benefits of some services available on the Valo app.

Fees: In order to avail Pro membership, users are required to pay a membership fee which shall be based on the plan opted by such user. Prices can vary anywhere between 100 to 50000. And the durations of the plans can vary from 1 month to 12 months. The membership, once purchased, is non-transferable and non-refundable.

The ideas posted on the app are for informational purposes only and should not be construed as financial advice or a guarantee of assured returns. With this membership, we make no representations or warranties regarding the any type of assured or guaranteed returns.

Investing in stocks carries inherent risks, and the performance of any investment can fluctuate. It is important to conduct thorough research, seek professional guidance, and exercise your own judgment before making any investment decisions.

Note: management has the right to change  the duration, benefits and pricing of the membership plans without any prior notice


The Company holds absolute ownership of all the tangible or intangible rights with respect to the Application and the Services offered, any promotional material and the technology involved, such right being referred to as the “Intellectual Property Rights”. Notwithstanding, any third-party content offered on the Application as part of Services shall be rights of such third-party. By allowing the access to the Services through Application, We are only permitting You to avail the Services in accordance with the prescribed Other Terms, and We are in no manner permitting You to use the Intellectual Property Rights including by way of copying, reproducing or transmitting any content, material or media in any manner.


The Company uses information technology-based software to offer the Services and operate the Application. External internet networks and connections are used to connect the Application (operated through Your mobile devices and hardware) to Our servers. We do not hold any liability towards any disruptions in such internet networks and connections including any errors, network disconnection or interruptions in communication and shall not be liable towards any loss incurred to You owing to such disruptions. Similarly, We shall not liable towards any loss arising out of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of Service owing to Your fault or failure of Your mobile device or hardware.

In the event of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of service attributed to Us while any transaction is in progress, You acknowledge and understand that We have no control over these factors. Further, You hereby expressly acknowledge that We shall not be responsible for any such interruption in Services, and You take full responsibility for any risk of loss owing to Service interruptions for any such reason.


That You have capacity to enter into, execute and deliver this agreement, and to exercise Your rights and perform Your obligations as contemplated hereby, in accordance with the provisions of Indian Contact Act, 1872 and other applicable laws;

That this agreement constitutes the legal, valid and binding obligation on You, and shall be enforceable against You in accordance with these Terms, except as such enforceability may be limited by applicable bankruptcy, insolvency, re-organization, moratorium or similar laws affecting Our rights generally;

That consummation of the Terms contemplated hereby will not (i) conflict with or result in any breach or violation of any of the terms and conditions of, or constitute (or with notice or lapse of time or both constitute) a default under, any instrument, contract or other agreement to which You are a party or You are bound; (ii) violate any order, judgment or decree against, or binding upon, You;

That any information and documents reasonably required from You to comply with any applicable anti-money laundering or counter-terrorism financing laws including any applicable laws imposing know your customer or other identification checks or procedures that the Company may require to comply with in respect of this agreement shall be provided by You.


We are committed to providing updated, accurate, complete and reliable information by publishing it on the Application. However, We disclaim any and all warranties, expressed and implied, with respect to the Services or Application or any of its content. All the information and content with respect to the Services and Application is provided to You on ‘As Is’ basis, and You agree to access the Services and Application at Your sole risk. We do not represent the suitability of the information published in documents or any other information that is updated on Our Application. We hereby solemnly disclaim and discard all warranties about any information as well as all implied warranties and conditions of Our merchantability, title and non-infringement, appropriateness to any particular purpose, and accuracy of Our Application and Services. We do not give any warranty that the servers used to offer the Services and run the Application will be error-free, uninterrupted, or that they will not get affected by bugs, defects or viruses of any kind. Hence, We reserve the right to determine, at Our sole discretion, whether any issue at Our end is responsible for any error or disruption or malfunction. We may limit Your access to Services or Application, if We opine that You are responsible for intentionally causing any malfunction or disruption. You may note that no person is authorized to extend or revise the warranty stated herein.


The Company may contact You via e-mail, telephone, SMS or WhatsApp, subject to applicable laws, using the contact information provided on the platform of the Company and may be in connection with the Services offered by the Company.


It is strictly forbidden for anyone to use Our Services or Application for any commercial purposes. Our Application is meant only for accessing Services. You shall not attempt to manipulate, decode, modify, disassemble, decompile, reverse or re-engineer Our Application or its software in any manner. Please note that Use of Bots is prohibited. Any attempt to use artificial intelligence that includes, but is not limited to, robots, in connection with our Application is strictly forbidden. You are authorized to access the Services solely through the Application while using the user interface contains therein. Any act in violation of this clause by You shall be considered to be a material violation by You.


We take the fair usage of the Application very seriously. In order to prevent any form of fraud or unfair means concerning the Services, all user actions including monetary transactions are continuously monitored to ensure a safe, legal and fair environment for all Our users. Hence, all user actions are monitored and recorded as mentioned above.

Any detection of a breach of Our fair usage policy shall result in prompt and serious action by Us against the suspected user, in the manner detailed herein below:


You undertake that You Yourself access the Services for which You have registered and not use any form of external assistance to such access. You shall not add any unauthorized components and not create nor use any cheats, exploits, bots, hacks or any other third-party software designed to modify the Application. You also undertake that You will not use any third-party software that intercepts, mines or in any way collects information from or through the Application or through any of Our Services. Any attempt to employ any such external assistance is strictly prohibited. Any act in violation of this clause by You shall be deemed to be a material violation by You.

Money Laundering

You are prohibited from doing any activity on the Application that may be construed as money laundering within the meaning of applicable laws in India or outside. Any act in violation of this clause by You shall be deemed to be a material violation by Us.


Sending SPAM emails or any other form of unsolicited communication for obtaining registrations on the Application to benefit from any promotional program or for any other purpose is strictly prohibited.

Multiple IDs

Your registration on the Application is restricted to a single user account, which will be used by You to avail Yourself of the Services provided on the Application. You are prohibited from creating or using multiple user IDs for accessing Our Services.

You shall not create a login name or password, or upload/distribute/transmit/publish/post content through or on the Application or through any service/facility including any messaging facility provided by the Application which: is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing; contains expressions of hatred, expressions hurting religious sentiments, or expressions related to racial discrimination or pornography; is in any way objectionable or undesirable (whether or not unlawful); is or can be construed as an incitement to commit a criminal offence; violates the rights of any person; is aimed at soliciting donations or other form of help; violates the intellectual property of any person and/or any legally formed entity; disparage in any manner to Us or any of Our subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or Application; promotes a competing service or product; or violates any applicable laws.

In the event that We determine that the user name chosen and created by You is indecent, objectionable, offensive or undesirable in any way, We shall notify You about it and You shall promptly provide Us with an alternate username so that We can change Your existing username to the new name provided by You. If You fail to provide an alternate username, We reserve the right to either permanently suspend Your user account or reactivate Your user account only after You have provided a different, acceptable username.

You shall not host, intercept, emulate or redirect proprietary communication protocols, if any, used by the Application, regardless of the method used, including protocol emulation, reverse engineering, nor modify the Application or any files that are part of the Application. Any act in violation of this clause by You shall be considered to be a material violation by You.

You shall not frame the Application. You may not post or upload editorial comments, commercial material or any information on the Application, alter or modify content on the Application, or remove, obliterate or obstruct any proprietary notices or labels.

You shall not use the Services on the Application for any commercial purposes including, but not limited to, use in a cyber cafe as a computer gaming center, network play over the Internet or through gaming networks or a connection to an unauthorized server that copies the gaming experience on the Application. Any act in violation of this clause by You shall be considered to be a material violation by You.

You shall not upload, distribute or publish through the Application any content that may contain viruses or computer contaminants (as defined in the Information Technology Act, 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality of or disrupt any software, hardware or other equipment belonging to Us or that aids in providing the services offered by Us. You shall not disseminate or upload viruses, programs, or software to the Application whether it is harmful to the Application or not. Any act in violation of this clause by You shall be considered to be a material violation by You.

Any form of fraudulent activity including attempting to use or using any other person’s credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaid real money cards, and mobile phones for depositing money into Your account is strictly prohibited. Any act in violation of this clause by You shall be deemed to be a material violation by Us.

Accessing or attempting to access Our Services through someone else’s user account is strictly prohibited.

You shall not post any material or comment on any media available for public access that, in Our sole discretion, is defamatory or detrimental to Our business interests, notwithstanding the fact that such media is or is not not owned or controlled by Us. In addition to any other action that We may take pursuant to the provision hereof, We reserve the right to remove any and all material or comments posted by You and restrict Your access to any media available for public access that is either controlled or moderated by Us, when in Our sole opinion, any such material or comments posted by You is defamatory or detrimental to Our business interests.

Breach and Consequences

If We have evidence, through Our investigations or reasonable belief, of a breach of these Terms by You and/or that Your continued access to Our Application is detrimental to the interests of Company or any other users or the general public, then We reserve the right to take any or all of the actions stated herein below at Our sole discretion: Permanently suspend or deregister Your user account on Our Application;

Demand and order damages for breach of these Terms and take required civil and criminal actions to recover damages;

Initiate steps of prosecution for damages and violation that is equivalent to offences in law;

Bar You from registering on Application in the future;

The action taken by Us will be solely due to Your breach of Our Terms; the action shall be final and decisive that will be binding on You. Any action taken by Us will be without any prejudice to Our other rights and remedies that are mentioned and available in law or equity.

Without prejudice to the foregoing, You agree that You shall be obligated to compensate the Company for any loss or damage incurred to the Company as a result of breach of any of these Terms. Additionally, in case of any material violation, as referred to in these Terms, You shall be liable to compensate the Company with the amount of actual loss and damages, as may be quantified by Us, incurred to the Company, whichever is higher.


All the online content, materials and information on Our Application are collectively referred to as ‘Content’. It may include a wide range of online items such as images, designs, multimedia clips, graphics, logos, information, text content, software, animation, marks, hyperlinks, and pictures. The Content, whether or not belonging to Us, are thus protected and secured by applicable intellectual property rights. Additionally, We shall be free to record and use, in any manner whatsoever, all chat content, images, emails, and recommendations sent by any member or user on Our Application, as they appear on the Application and form part of the Content.

It is informed that Our Application may contain information about third-parties and may comprise of hyperlinks within them. You shall use or access such third-party content or hyperlink at Your sole risk. We shall not be responsible in any way for the implied warranty about the quality, integrity or accuracy of such third-party content. You expressly acknowledge that We shall not be responsible for any content belonging to any third-party, such third-party content appearing on Our Application shall not be deemed as endorsement towards such third-party content by Us.

You agree to not to post any content on the Application that does not belong to You, or with regards to which You do not have any rights or permission to post. You agree that You shall be solely be responsible towards any unlawful posting and shall be obligated to compensate Us for any loss or damage that We may have to bear on account of You posting any content unlawfully.


In the event any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the maximum extent necessary to make it valid, legal and enforceable. In case such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision shall not affect the validity and enforceability of the rest of these Terms.


You understand and agree that the Company shall not be liable towards any direct or indirect damages, resulting from use of or inability to use the Service, even if We have been advised or become aware of the possibility of such damages or loss or that such loss was foreseeable. Such damages may include injury, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, damages for monetary loss, goodwill, use, data or other intangible loss (even if the Company has been advised of the possibility of such damages). You agree to indemnify Us against any claims in respect of any such matters.

Investing from Hyperise

Hyperise acts as a facilitator for various investment plans. The Company shall not be responsible or liable for any direct, indirect, consequential or incidental damages or losses of whatsoever nature, including any loss of return on investment. You are required to conduct an independent due diligence and go through the terms and conditions of the plans offered by the concerned providers. In the event You purchase the investment plans offered by third-party providers through the Company's platform, you shall be doing it at Your own risk, and accordingly, discretion is advised.

Refunds and Cancellations:

Refund and Cancellation policies determine the customer’s refund in the rare event of the cancellation of the order within the parameters of the refund and cancellation policy. We, as a technology support provider has no role in financial transactions between customer and facilitators. Before making a purchase, if you have any questions or concerns about our products/services, please contact us at support@valo.club .

The investment plans offered by the facilitator are not terminated at discretion. It is advisable to go to Facilitator policies and cancellation policy for any such refund before making any such purchase.

In general practice, in case your payment is deducted, however, you did not received confirmation from us or Faircent, and it would ideally get refunded in next 3-5 business days. If you face any issue with your order or payment, please contact us and we would assist you to resolve the issue.


Your rights and obligations under this agreement is personal to You and shall not be assigned to any other party or person. The Company may, at its sole discretion, assign, transfer or novate this agreement or any of its rights and/or obligations under this agreement to any person, including their affiliate.


None of the provisions of this agreement shall be deemed to constitute a partnership between the Company and User, and no party shall have any authority to bind the other parties otherwise than under this agreement or shall be deemed to be the agent of other in any way.


All disputes and differences arising from this agreement shall be referred to the Sole Arbitrator appointed by Company and User on mutual agreement, and such reference shall all time be governed by the provisions of the Arbitration and Conciliation Act, 1996. The decision of the Sole Arbitrator shall be final and binding on all the parties. The arbitration shall be conducted in English, and the venue for arbitration shall be Delhi, India. Additionally, the Parties shall be entitled to seek specific performance of the terms hereof. Each party herein irrevocably agree that the courts of Delhi, India shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).


For any queries, assistance or suggestions, You may freely contact Us anytime through Our customer care services at support@valo.club. In the event You suspect any unauthorized use of Your login credentials and any other information, You may inform Us immediately requesting suitable actions. You hereby agree and permit our customer care services to contact You as and when needed with respect to the Services, promotional activities, and for other communications. You hereby agree and permit that any and all communications between You and our customer care services may be recorded for quality and other purposes.

Details of the Company


CIN: U72900DL2023PTC409893

Registered Address: B-45 Mansarovar Park, Shahdara, Delhi-110032

Details of website and Application: www.valo.club (“Website”) and “Valo” application for mobile and handheld devices

Contact Details: support@valo.club